Privacy policy
At CIRTA IT, we attach the utmost importance to the protection of your personal data. We are committed to maintaining a high level of security to ensure the confidentiality of your information, while offering you control over it. This data protection policy will give you a better understanding of how we collect, process and store your data.
Collection of personal data As part of your use of our site, CIRTA IT may collect certain categories of personal data about you. These include :
- Personal data such as your surname, first name and telephone number.
- Data relating to your professional life, such as company name, trade register number, tax ID, business address, position held and sector of activity.
- Connection data, such as IP addresses used when browsing our site.
Communication of personal data to third parties In compliance with our legal obligations, we may communicate your personal data to third parties, in accordance with a law, regulation or decision by a competent authority. We undertake to comply with all legal rules concerning the dissemination of information and data, including Law 18-07 of 10-06-2018 on the protection of personal data.
Merger or acquisition If we are involved in a merger, acquisition or any other form of asset transfer, we will take care to preserve the confidentiality of your personal data and to inform you in advance of any transfer or change of privacy policy.
Use of personal data collected The personal data we collect is used for the following purposes:
- Manage contracts, orders, deliveries, invoices and accounting related to our services.
- Follow-up customer relations, including satisfaction surveys, claims management and after-sales service.
- Select customers for studies, surveys and product testing, on condition that profiles are not drawn up containing sensitive data such as racial or ethnic origin, philosophical, political, trade-union or religious opinions, sex life or health.
- Carry out prospecting operations, including loyalty campaigns, surveys, product testing and promotions.
- Draw up sales statistics.
- Manage requests for access, rectification and opposition.
- Handle unpaid bills and disputes, provided they do not involve offences or result in the exclusion of a person from rights, benefits or contracts.
- Manage user feedback on our products, services or content.
Technical data protection
We automatically collect certain technical data from your device when you browse our site. This information, such as your IP address, Internet service provider and browser settings, is essential to provide you with the best possible service. We do not collect any personal data in connection with this technical information.
Retention of personal data
We keep your personal data only for as long as is necessary for the purposes for which it was collected.
Technical data is stored for a limited period and anonymized for statistical purposes. Once the contractual relationship has ended, your personal data will be kept for a further period in order to comply with our legal obligations. However, if you
wish to withdraw your data, please send a simple request to
[email protected] or by telephone on +213(0)770701183.
Data security
We implement appropriate security measures to protect your personal data from unauthorized access, use, disclosure, alteration or destruction. In the event of a data breach, we undertake to notify you as soon as possible and to take the necessary measures to limit the negative effects of this breach.
Data transfer
We would like to emphasize that we will not transfer any personal data to third parties. Your data will be stored and processed exclusively on our secure servers, in compliance with current data protection regulations. Your privacy and security are our top priority, and we are committed to respecting these principles by avoiding any transfer of data outside our jurisdiction. You can rest assured that your personal information will remain secure and protected within our system.
Modification of the privacy policy
In the event of substantial changes to our privacy policy, we will inform you of these changes and, if necessary, obtain your consent.
Applicable law and jurisdiction
Our data protection policy is governed by the laws in force in our country. In the event of a dispute, the competent courts will be those of our country.
At CIRTA IT, your privacy and the protection of your personal data are at the heart of our concerns. We strive to maintain the utmost transparency regarding the use of your data, scrupulously complying with current regulations. If you have any questions or concerns about our data protection policy, please do not hesitate to contact us.